Privacy Policy
Inn at Hickory Run
Internet Privacy Statement
The Inn at Hickory Run has a strong commitment to providing excellent service
to all of our customers and visitors of this Web site, including respecting
your concerns about privacy. We understand that you may have questions about
how this Web site collects and uses the information that you provide to us. We
have prepared this statement to inform you of the privacy principles that
govern this Web site.
Browsing
This Web site does not collect personally identifiable information when you
browse this Web site and request pages from our servers unless you voluntarily
and knowingly provide it to us. This means that we will not know your name,
your email address, or any other personally identifiable information just
because you browse the Web site. When you request a page from our Web site, our
servers log the information provided in the HTTP request header including the
IP number, the time of the request, the URL of your request and other
information that is provided in the HTTP header. We collect the HTTP request
header information in order to make our Web site function correctly and provide
you the functionality that you see on this Web site. We also use this
information to better understand how visitors use our Web site and how we can
better tune it, its contents, and functionality to meet your needs.
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to
provide you with a particular service, we will ask you to voluntarily supply us
with the information we need. For example, if you would like to make a
reservation we will ask you for information such as name, address, telephone
number, email address, credit card number, and room preference to process your
reservation. We will use your email address to send a confirmation and, if
necessary, might use the other information to contact you for help in
processing the reservation. We will also use your email address to 1)send you a
pre-arrival message summarizing your confirmation details and providing other
information about the area and the Inn, 2) notify you about special offers and
promotions as described in the email section of this privacy statement, as well
as 3) send you periodic satisfaction surveys. You can opt out of emails at any
time.
Creating a Personal Account
At your choice, you may create a personal account containing information.
Creating a personal account makes it more convenient for you to make
reservations by eliminating the need to repeatedly enter personal preference
information. It will allow us to inform you about special offers and promotions
that may be of interest to you. In addition, if you choose, you can include
your credit card information in your account. Your credit card information will
be used for subsequent reservations to increase reservation speed and eliminate
the need for you to repeatedly enter your credit card information. The security
of this information is addressed in security section below. You can access and
review, update, or deactivate your personal account information online.
Securing the Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is,
accordingly, subject to our company's security procedures and policies
regarding protection and use of confidential information. When we ask you for
credit card data, it is transferred over a Secured Sockets Layer (SSL) line,
provided you are using a SSL enabled browser such as Microsoft Internet
Explorer or Netscape Navigator. We also use SSL on other select pages where you
would enter personally identifiable information. This ensures that your
information is encrypted as it travels over the Internet. This secure mode is
enabled before any such information is transmitted from your computer. You will
know you are in secure mode when the padlock or key icon in the lower
right-hand or left-hand corner of the computer screen appears in the locked
position. In addition, when accessing a secure server, the first characters of
the site address will change from "http" to "https."
Your personal information is stored on a secure server that resides behind
firewalls designed to block unauthorized access from outside sources.
Information collected on the Web sites covered by this privacy statement is
generally processed and stored in the United States.
Emails about Special Offers and Promotions and Opt-Out
It is our intention to only send you email communications that will be useful
to you and that you want to receive. When you create a personal account or make
a reservation and provide your email address, we will periodically contact you
via email and provide information about special offers and promotions that may
be of interest to you.
We provide you the ability to define and modify your mailing preferences online
at anytime including unsubscribing from all marketing communications.
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